Last modified December 7th, 2025.
The following terms and conditions (collectively, these “Terms of Use“) govern your access to and use of PlumBuddy Inc. and its affiliates, subsidiaries, divisions, and companies (“we,” “us,” “our” “Plumbuddy”):
The Connected Offerings and Connected Devices are referred to collectively as the “Services.” The Services are offered to you (hereinafter, “you” or “Customer”) by PlumBuddy. Please read these Terms of Use carefully before you begin using our Services. THIS IS A BINDING LEGAL AGREEMENT. BY USING OUR SERVICES, COMPLETING THE ACCOUNT REGISTRATION PROCESS, OR BY CLICKING “AGREE,” YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE. If you do not agree to these Terms of Use, you must not access or use our Services. For clarity, if you do not agree to these Terms of Use, you may still use our Products with limited functionality without the Connected Devices. Our Services are offered and available to users who are at least 18 years of age or older. Our Services are offered and available to users who are at least 18 years of age or older. The intended audience or user of these products includes residential and commercial property owners, licensed plumbing professionals, e-commerce resellers, and plumbing companies. By using our Services, you represent and warrant that you are at least 18 years of age or older. If you are not at least 18 years of age or older, you must not access or use our Services. By using our Services, you represent and warrant that you are at least 18 years of age or older. If you are not at least 18 years of age or older, you must not access or use our Services.
We may revise and update these Terms of Use from time to time in our sole discretion and the most current version will be posted on our Website. Upon making any revision or update, we will also update the “Last modified” date at the top of these Terms of Use. If an update contains any changes that materially affect your use of the Services, we will notify you through our Services and/or by email to the email address associated with your Account and follow such other procedures, e.g., asking for your consent, as are required by applicable law. All changes are effective immediately for new users and, for existing users, thirty (30) days after we post them or such other date as we may specify in the updated Terms of Use. The revised Terms of Use will thereafter apply to all access to and use of our Services. If you do not agree to any change(s) after receiving a notice of such change(s), you should stop using our Services. Please check one or more of our Connected Offerings regularly to view our then-current Terms of Use.
These Terms of Use will remain in full force and effect so long as you continue to access or use our Services, or until terminated in accordance with the provisions of these Terms of Use. YOU UNDERSTAND AND AGREE THAT we reserve the right to withdraw or amend our Services, and withdraw or amend our support for our Services, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of our Services are unavailable at any time or for any period. From time to time, we may restrict access to users, including registered users, to some parts, or all, of our Services for maintenance, repair or other circumstances as we deem reasonably necessary, without notice. You agree that you are not entitled to any refund on fees paid during any such period of suspension.
Subject to your compliance with these Terms of Use, we hereby grant to you, a limited, personal, worldwide, royalty-free, non-assignable, non-sublicensable (except to your Authorized Users), non-transferrable, and non-exclusive license during the term of these Terms of Use to (a) access and use the Services, (b) to download and install one copy of the Apps on your personal mobile device and (c) use the software (solely in object code form) embedded in the Connected Devices, in each case solely in connection with your use of the Connected Devices in the manner permitted by these Terms of Use and subject to the use restrictions described in Section 7 and Section 8. For clarity, this license does not grant you any right to resell our Services or otherwise make the Services available for third parties (other than your Authorized Users). You must not access or use for any economic gain any part of our Services, unless you are an authorized sales representative for use in selling our Products or are using our Services as part of a paid subscription.
You may use our Services only for lawful purposes and in accordance with these Terms of Use. Nothing in these Terms of Use or our Privacy Policy permits or authorizes any action by you or any use by you of our Services that is not in compliance with any applicable laws or regulations, in any jurisdiction. You agree not to use our Services as follows:
Additionally, you agree not to engage in the following:
PlumBuddy may from time to time develop patches, bug fixes, updates, upgrades and other modifications (“Updates”) to improve the performance of our Services and for other purposes permitted by law. We may automatically install Updates to deliver patches and bug fixes, and other Updates permitted by law, without providing any additional notice or receiving any additional consent. BY USING OUR SERVICES, YOU ARE CONSENTING TO THE DELIVERY OF SOFTWARE UPDATES OF THE SERVICES. IF YOU DO NOT AGREE, YOU SHOULD NOT USE OUR SERVICES. If you do not terminate a previously created Account, you will receive Updates automatically. You acknowledge that in certain instances, you may be required to manually install Updates to use our Services and you agree to promptly install any Updates PlumBuddy provides.
PLUMBUDDY RESPECTS THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND ASKS USERS OF OUR SERVICES TO DO THE SAME. Our Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by PlumBuddy, its licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. If you print, copy, modify, download or otherwise use or provide any other person with access to any part of our Services in breach of these Terms of Use, or breach these Terms of Use in any other way, your right to use our Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to our Services is transferred to you, and all rights not expressly granted are reserved by PlumBuddy. Downloading or using any Connected Offering that is software, including the App, does not give you title to such software. Any use of our Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
PlumBuddy’s name and all related names, logos, product and service names, designs and slogans on our Services are trademarks of PlumBuddy or its licensors. You must not use such marks without the prior written permission of PlumBuddy. All other names, logos, product and service names, designs and slogans on our Services are the trademarks of their respective owners.
We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of PlumBuddy, and PlumBuddy may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to PlumBuddy any and all right, title and interest that you may have in and to any and all Feedback.
You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. Our Connected Offerings may provide certain social media features that enable you to:
You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
You agree to cooperate with us in causing any unauthorized framing or linking to cease immediately. We reserve the right to withdraw linking permission without notice. We, in our sole discretion, may disable all or any social media features and any links at any time without notice.
Our Services may contain links to third party websites or technology (“Third Party Technology”) or otherwise use or incorporate Third Party Technology. We have no control over the Third-Party Technology, and, except as may be set forth in the installation, operation, maintenance instructions, or product-specific warranty, accept no responsibility for them or for any loss or damage that may arise from your use of them. PlumBuddy does not endorse and is not responsible or liable for the products or services provided by such third parties. Except as set forth in the installation, operation, or maintenance instructions, PlumBuddy is not responsible for the operation or functionality of such Third-Party Technology and you are solely responsible for your use of any such Third-Party Technology. In addition, we may provide you with software governed by an open source license. If there are provisions in those open source licenses that expressly conflict with these Terms, the relevant open source provision will govern only to the extent of that express conflict. EXCEPT AS SET FORTH IN THE INSTALLATION, OPERATION, AND MAINTENANCE INSTRUCTIONS, ANY THIRD PARTY TECHNOLOGY DOWNLOADED OR OTHERWISE OBTAINED IN CONNECTION WITH YOUR USE OF THE SERVICES IS DONE SO AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF YOUR DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH THIRD PARTY TECHNOLOGY.
You shall be responsible for any data that you provide to us through or in connection with the Services (the “Data”) including (i) information about you and (ii) information about products, such as installation information, serial numbers, registration, warranties, servicing and testing information, images and locations of products, including but not limited to the Products and other PlumBuddy or third party products (the “Product Data”). For clarity, Product Data does not include information about you. You are responsible for ensuring that the Product Data you provide is accurate and complete. We may use any Data you provide in any manner consistent with our Privacy Policy, and by providing any Data you consent to our use of such Data in accordance with our Privacy Policy. You are solely responsible for complying with any regulations, laws, or conventions applicable to the Data you provide, and your use of the Services. You represent and warrant that you have the necessary rights and licenses required to provide your Data to PlumBuddy in connection with your use of the Services and that by providing such Data in this manner, you are not violating any intellectual property rights of third parties, privacy rights of individuals, confidential relationships, contractual obligations or applicable laws. Customer and its Authorized Users acknowledge that PlumBuddy may process such Data in accordance with its Privacy Policy. You hereby acknowledge that PlumBuddy reserves the right to use any data or information provided by customers to market any PlumBuddy product to plumbing companies, resellers, and commercial and residential property owners. You hereby further acknowledge that all data provided to PlumBuddy through any official or unofficial channel, including social media platforms, can be used for marketing and development purposes. You agree that you shall not process or submit to the Services any Data that includes any: (i) “Personal Health Information” as defined under the Health Insurance Portability and Accountability Act; (ii) government issued identification numbers including Social Security numbers, driver’s license numbers and other state-issued identification numbers; (iii) financial account information including bank account numbers; (iv) payment card data, including credit card or debit card numbers, unless expressly requested by us in connection with your use of the Services; or (iv) “sensitive” personal data, as defined under the General Data Protection Regulation 2016/679 (“GDPR”) and any national laws adopted pursuant to GDPR, about residents of Switzerland and any member country of the European Union, including racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual life, or the commission or alleged commission of any crime or offense.
The period of effectiveness of these Terms of Use (“Term”), with respect to Services, begins on the date the Customer accepts these Terms of Use and continues until its use of the Services ceases (including as a result of termination in accordance with this section), whichever is later. You may terminate your Account at any time upon five (5) days’ advance written notice to us as provided in Section 31. If an account is terminated by a Customer, the Customer may retain any physical Connected Devices purchased from the Company. However, Services will cease, and the Connected Devices may no longer be functional. A Customer will be in default of these Terms of Use if: (i) it fails to timely pay any amount owed to us; (ii) it or an Authorized User associated with its Account breaches any provision of these Terms of Use or violates any other published policy applicable to the Services; (iii) it is or becomes subject to any proceeding under the bankruptcy code or similar laws; or (iv) if, in our sole discretion, we believe that continued use of the Services by the Customer (or its Authorized Users) creates legal risks for PlumBuddy or presents a threat to the security of the Services, the servers or networks connected thereto or PlumBuddy’s customers. If a Customer is in default, we may, without notice: (A) suspend its account and use of the Services; (B) terminate its Account; (C) charge reactivation fees in order to reactivate its Account; and/or (D) pursue any other remedy available to us. If these Terms of Use expire or are terminated for any reason: (i) Customer will pay to PlumBuddy any amounts that have accrued before, and remain unpaid, as of the date of the termination or expiration, including those for the billing cycle in which termination occurs; (ii) any and all of Customer’s liabilities to us that have accrued before the effective date of the expiration or termination will survive; (iii) all licenses and use rights granted to Customer with respect to the Services and intellectual property will immediately terminate; (iv) PlumBuddy’s obligation to provide any further services to Customer under these Terms of Use will immediately terminate, except any such services that are expressly to be provided following expiration or termination of these Terms of Use; and (v) the provisions of Sections 3, 8(b), 10-12, 14, 17, and 19-29 will survive.
If you believe that any text, graphics, photos, audio, videos or other materials or works uploaded, downloaded or appearing on the, Website, App or other Connected Offerings have been copied in a way that constitutes copyright infringement, you may submit a notification to our copyright agent in accordance with 17 USC 512(c) of the Digital Millennium Copyright Act (the “DMCA”), by providing the following information in writing:
Notices of copyright infringement claims should be sent by mail to: PlumBuddy Inc., Attn: Legal Department, 1020 SE 7th Ave, P.O Box #14834, Portland, OR 97214 or by e-mail to [email protected]. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others. A user of the Services who has uploaded or posted materials identified as infringing as described above may supply a counter-notification pursuant to sections 512(g)(2) and (3) of the DMCA. When we receive a counter-notification, we may reinstate the posts or material in question, in our sole discretion. To file a counter-notification with us, you must provide a written communication (by regular mail or by email) that sets forth all of the items required by sections 512(g)(2) and (3) of the DMCA. Please note that you will be liable for damages if you materially misrepresent that content or an activity is not infringing the copyrights of others.
You may not use, export, import or transfer the Services except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Services and any other applicable laws. In particular, but without limitation, the Services may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone of the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Services and Products, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a ‘terrorist supporting’ country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Services or Products for any purpose prohibited by U.S. law or other applicable laws, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by PlumBuddy are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer them, or any portion thereof, either directly or indirectly, to any country in violation of such laws and regulations.
A specific, written two (2)-year limited product warranty is provided with certain Products. PlumBuddy accepts returns of any product submitted within thirty (30) days following the purchaser’s receipt of the product, in accordance with our 30-day money-back guarantee. The customer remains responsible for any delivery and restocking fees associated with the return, if any. If the warranty terms of such specific, written limited product warranty applicable to a Product expressly conflict with these Terms of Use, the relevant provision of these Terms of Use will govern the Connected Devices, and the specific, written limited product warranty provided with the Product will govern for the other functionality of the Product. You understand and agree that we cannot and do not guarantee or warrant that our Services will be free of viruses or other destructive codes. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Services and Data for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF, OR DOWNLOADING FROM, OUR SERVICES OR ON ANY OTHER WEBSITES LINKED TO OUR SERVICES. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED OR ANY STATUTORY OR IMPLIED CONDITIONS, TERMS, UNDERTAKINGS, OBLIGATIONS AND REPRESENTATIONS. YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK. NEITHER PLUMBUDDY NOR ANY PERSON ASSOCIATED WITH PLUMBUDDY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF OUR SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER PLUMBUDDY NOR ANYONE ASSOCIATED WITH PLUMBUDDY REPRESENTS OR WARRANTS THAT OUR SERVICES WILL BE ACCURATE, RELIABLE, TIMELY, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE SECURE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT OUR SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. PLUMBUDDY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, TO THE EXTENT PERMITTED BY LAW, PLUMBUDDY DISCLAIMS AND EXCLUDES ANY STATUTORY AND IMPLIED WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, CARE, SKILL OR FITNESS FOR A PARTICULAR PURPOSE. THE RESTRICTIONS AND LIMITATIONS ON WARRANTIES AND CONDITIONS SET OUT HEREIN WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
IN NO EVENT WILL PLUMBUDDY, ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD PARTY, UNDER ANY LEGAL THEORY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SERVICES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. YOU ARE SOLELY RESPONSIBLE FOR PROTECTING AND BACKING UP ANY DATA USED IN CONNECTION WITH, OR GENERATED THROUGH YOUR USE OF OUR SERVICES. YOU AGREE THAT THE TOTAL LIABILITY OF PLUMBUDDY, ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS TO YOU, AND YOUR EXCLUSIVE REMEDY, IN LAW, EQUITY, OR OTHERWISE, FOR ANY SERVICES AND/OR BREACH OF THESE TERMS OF USE IS LIMITED TO AND SHALL NOT EXCEED THE GREATER OF (i) ONE HUNDRED UNITED STATES DOLLARS (US$100.00), OR (ii) THE AMOUNT YOU PAID FOR USE OF THE SERVICES, IF ANY, IN THE PAST SIX (6) MONTHS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
You agree to defend, indemnify and hold harmless PlumBuddy, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to (a) any Data you provide to us, (b) your violation of these Terms of Use or (c) your use of our Services other than as expressly authorized in these Terms of Use.
The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. All matters relating to our Services and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Oregon, United States, without giving effect to any choice or conflict of law provision or rule (whether of Oregon or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or our Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Oregon in Multnomah County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. You also agree to waive the right to trial by jury in any action relating to or arising out of these Terms of Use or our Services. You further agree that any dispute or disagreement relating to or arising out of these Terms of Use or the Services shall be resolved on an individual basis. As such you acknowledge and agree that you may not bring a claim that relates or arises out of these Terms of Use or the Services as a plaintiff or a class member in a class action, a consolidated action, or a representative action. Class actions, representative actions, private attorney general actions, and consolidation with other actions are not permitted. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR ANY OF OUR SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ACCRUED OR SUCH CLAIM SHALL BE FOREVER BARRED.
No waiver by PlumBuddy of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of PlumBuddy to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
These Terms of Use, together with all documents referenced herein, constitute the sole and entire agreement between you and PlumBuddy with respect to our Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our Services. If there are any translations of these agreements, any inconsistencies or conflicts between the translations will resolve in favor of the English version.
You agree that a breach of these Terms of Use will cause irreparable injury to PlumBuddy for which monetary damages would not be an adequate remedy and PlumBuddy shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
PlumBuddy is not responsible for, any cessation, interruption or delay in the performance of the Services or its obligations hereunder due to causes beyond its control including, but not limited to: earthquake; flood; fire; storm; natural disaster; act of God; epidemics; pandemics; war; terrorism; armed conflict; labor strike; lockout; boycott; supplier failures, shortages, breaches, or delays; or any law, order regulation, direction, action or request of the government, including any federal, state and local governments having or claiming jurisdiction over PlumBuddy, or of any department, agency, commission, bureau, corporation or other instrumentality of any federal, state, or local government, or of any civil or military authority; or any other cause or circumstance, whether of a similar or dissimilar nature to the foregoing, beyond the reasonable control of PlumBuddy.
PlumBuddy previously offered a bonus and rebate program associated with installations of valves purchased through the Founders Series Beta Program. That program has ended. Any claims submitted to PlumBuddy prior to the program’s conclusion will be honored per the original terms.
Additionally, your purchase of a Product is governed by a separate limited warranty accompanying your Product that does not cover the Connected Devices. That warranty, along with any installation, operation, and maintenance instructions, may set forth additional requirements and limitations regarding your use of the Product. Furthermore, use of certain features of the Services may be subject to additional guidelines, terms or rules, which will be available on or with the Product, Connected Devices, or Connected Offerings. All additional guidelines, terms, rules, and the installation, operation, and maintenance instructions are hereby incorporated by reference in these Terms of Use and you agree to abide by them in using our Products and Services.
To ask questions or comment about these Terms of Use, contact us at: By Email: [email protected] By Mail: PlumBuddy Inc. Attention: Legal Department – Privacy Policy/Terms of Use 1020 SE 7th Ave, P.O Box #14834 Portland, OR 97214 By Phone: +1-503-217-4134 (toll free) Thank you for using our Services.