See what homeowners are saying about PlumBuddy — unfiltered, verified, and honest.
The system works well and installation was fairly straightforward. My only minor feedback is that the initial setup took a little longer than expected, but everything has worked perfectly since.
I ran downstairs and stepped on wet carpet in my laundry room. My cat had pushed the faucet off the countertop and turned it on — probably rubbing on it. The only reason it didn't flood my wood floors, my kitchen, family room, living room, and hallway is because PlumBuddy shut off the water. I would have walked in this morning with a few inches of water across the main floor of my house. I said to my wife, "the goddamn PlumBuddy saved our house."
Setup was quick and the app is easy to use. Found a toilet tank leak day 1. Definitely satisfied so far.
Outstanding product and impressive customer support. You are not alone in setting up PlumBuddy. The unit was highly recommended by my contractor (and installer) who was disappointed by trying to install the Moen. Plastic part broke and said to return it and get PlumBuddy. Sometimes the biggest company's products aren't the best. After two floods four years apart, we are less concerned when away for weeks at a time, knowing PlumBuddy has our backs to shut off a leak before it becomes a third lightning strike. Thanks "Buddy"!
Installed the Total Protection Pack last month and it was surprisingly straightforward. The sensors and valve work exactly as expected and it's nice knowing the water will shut off automatically if something happens.
I installed the Total Protection Pack about a month ago and it has been working perfectly. It's nice knowing the water can shut off automatically if something goes wrong. Definitely worth having installed.
The valve itself feels extremely well built and the sensors were easy to place around the house. Setup didn't take long and everything connected quickly. Overall very happy with the system.
Once we got it programmed correctly it has worked very well.
It was easy to install and it works great.
Seems to be a good product. Would like to see more options in app like realtime flow and being able to customize dates so that I could align readings on it with water bill. I’ve had 2 instances where it shut the water off when it didn’t need to, but it was easy to turn back on with the app.
Great experience so far. All of my requests have been resolve in a timely manner. The folks at PlumBuddy have been responsive and attentive.
